FAQs

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Returns & Refunds

Due to the perishable nature of my products, I am unable to accept returns or exchanges. If there is an issue with your order, please contact me within 24 hours of receiving it so I can do my best to resolve it.

Ordering & Notice

Where possible please allow at least 48 hours notice for standard orders (typically I ask for 3-5 days notice and can always fulfill this timeframe, within reason (standard orders). Larger orders, events, wholesale requests and bespoke packages may require additional notice. Last minute requests will always be accommodated where possible but cannot be guaranteed.

Any ordered placed over the amount of £100 which can be turned around within 24 hours will be charged a 10% quick turnaround fee.

General Info & Terms

At The Cotswold Juicery, every bottle is freshly made to order in small batches to ensure the highest quality and freshness.

As a one-woman business, I kindly ask for your patience & understanding during busy periods.

Do you supply wholesale?

Yes we do!!! Please get in touch to find out more. Email us at info@thecotswoldjuicery.co.uk

Where are you stocked?

Please refer to our ‘FIND US’ section on the website.

Collection / Deliveries

Collection from our Juicery is available (OX29) - collection date & time must be agreed upon ordering.

Local delivery is available in & around The Cotswolds.

Following charges apply - from OX29

£5 within 10 miles

£7.50 within 15 miles

£10 within 20 miles

Deliveries further afield can be arranged upon request, within reason & for an additional delivery fee - please get in touch to find out more.

Please note - all deliveries are hand made by me to ensure safe, fresh delivery of your juices. This means delivery rimes may vary, however, I will do my best to keep you up to date with delivery ETA’s.

How to Order

Email us at info@thecotswoldjuicery or message us on Instagram - thecotswoldjuicery - if you find the product you are looking for on our ‘shop the range’ page, simply fill in the contact / enquiry form and we will get back to you to arrange and confirm your order ASAP. All orders have to be manually confirmed and agreed with you.

What does 'cold pressed' mean?

Cold Pressed refers to the method used to extract the juice from fruit & vegetables. During this juicing process, no heat is involved. By keeping the juice cool, more essential nutrients are retained in the process.

Why do a cold pressed juice cleanse?

From time to time, it is good to give your body a rest from the stresses of everyday life.
A juice cleanse is an optimum time for your digestive system to rest, as well as a great mental reset to kickstart healthy habits & cut out the bad ones! During this time, your body can effectively take on board the abundance of minerals, vitamins & enzymes, hand-pressed into each juice bottle (pure liquid gold)! By cleansing, we are focusing on removing toxicity & replacing deficiencies, thus restoring balance.
Our bodies can naturally flush out toxins, however over time, our digestive systems can become overloaded, and therefore less able to function as intended. Factors such as poor eating habits, environmental surroundings, pollution, chemicals & medication can play a part in this - therefore, a reset from time to time is beneficial.

What benefits can I expect whilst cleansing?

We are passionate about helping others & genuinely believe our cleanse packages have considerable benefits, ranging from but not limited to:
Improved digestion
Mental clarity
Reduced brain fog
Improved sleep quality & sleep patterns
Enhanced energy levels
Alleviation to bloating
Glowing skin
A kickstart for healthy habits
Weight loss

How long will my juice last?

All our juices are raw & unpasteurised, and therefore have not been through any processes to extend the shelf life - this is why they are so good for you! We recommend consuming your juices within 4 days to maximise their benefits. All juices are hand-pressed to order.

How often should I cleanse?

There is no one-answer-fits-all - this varies from person to person dependent on what you are looking to get out of cleansing. Most of our clients cleanse monthly & we would suggest a 3-day cleanse each time for optimal benefits.
Another popular option with our clients is a 1-day cleanse every week - the perfect way to start or end your week, or provide a mid-week reset.
Cleansing at least once with each new season is also super beneficial & a perfect reset for the body and mind. For advice or to find out more, please contact us directly

Let's talk ingredients - what's inside the bottles?

Simple - untampered with ingredients.
Our juices, shots & mylks are all hand-pressed in small batches and made with the promise that no preservatives, chemicals, flavourings, stabilisers or added sugar have gone into them. Neither will our juices ever be watered down.
You will only find plant-based, natural produce inside - the way Mother Nature intended.

Storage & Shelf Life

Once you have received your juices, pop them straight into the fridge & keep refrigerated until ready for consumption. Shake well before drinking, separation is natural. All juices are raw, natural & cold-pressed to order & unpasteurised. Juices have a shelf life of 5 days from delivery (as produced the same day). Once open, consume within 24 hours. Can be decanted into ice cube trays or food safe plastic containers and frozen for up to 3 months.

Disclaimer

We strongly advise you seek medical advice before beginning any juice cleanse/programme, to establish personal health risks and suitability. A juice cleanse may not be suitable for every individual, we therefore recommend you check with your GP before undertaking a cleanse.
We do not recommend undertaking a juice cleanse if you are pregnant or breastfeeding. If you are taking medication or have a medical condition, consult with your GP first.